9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 9933778833
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. After verifying your connection, click on send OTP and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, please submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the support team to assist you further.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Then, download the latest version of the app, which should resolve the issue. Once updated, you can log in and play without any further problems.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps' minimum withdrawal amounts. Withdrawals are limited to earnings from gaming activities, not bonus funds. This means you can only claim the money you've earned through playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information will be required for further verification and onboarding. Please ensure all necessary details are accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services speed up the process, typically taking 30 minutes to 3 hours. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds are not reflected in your wallet account within 24 hours, you can contact their customer care centre for assistance.
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